Now Hiring - Real Estate Sales Associate in Tarpon Springs, FL

The Meadows

Cove Communities' sales professionals are people, people. The Sales Associate’s responsibilities include working closely with customers each day to determine their needs and recommend the right solutions. You should be able to teach customers new perspectives, specifically tailored to their most pressing needs, promptly resolve purchase barriers and ensure maximum customer satisfaction with the Cove Sales Experience. The Sales Associate should be a team player and willing to go above and beyond when representing Cove Communities.

Reports to: VP of Home Sales

About Cove Communities

Cove Communities is a well-capitalized, progressive real estate investment company that owns and operates manufactured housing communities and RV resorts in the US, Canada, and the UK.

The founders have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those team members that propel results.

Cove Communities offers competitive base hourly rate plus commission pay. Full-time employees are eligible for health insurance, paid time off, 401K match, flexible work schedule, company-paid life insurance, and professional development assistance. Hiring new team members is one of the most important things we do. We know it is our people, the relationships they build, and the outstanding service they provide that consistently set us apart. Our team is committed to making Cove the best place to work by offering an environment that team members appreciate every day where they feel valued, supported, and empowered to make decisions, share ideas, and achieve career goals.

Primary Duties & Responsibilities

• Uses sales and marketing resources to achieve the sales and closing goals for sales team
• Actively seeks to close the sale with prospective customers by asking multiple closing related questions during presentation, including confirmation of return visit
• Effectively communicates the key differentiator touch points as to why the customer should purchase a home from Cove Homes versus the competition
• Obtaining appropriate information required to complete the company’s form of purchase and sale contract
• Perform necessary follow‐up to techniques to re‐engage customers and next steps in the homebuying process
• Manage backlog, maintaining strong lines of communication with customers post purchase decision
• Helps resolve any issues or problems with customers to keep the process moving forward in concert with the Cove Homes process
• Prepares weekly update reports of traffic and sales to management, if applicable
• Maintain knowledge of competitor policies, programs, pricing and products, as well as consumer demographics, in an effort to better define key differentiators for his/her assigned communities and provides helpful information to management
• Helps monitor and shop competitive products
• Follow Company Policies, procedures, and safety protocols
• Must be able to work weekends
• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer's needs and provide assistance and information on home features and benefits that will ‘fit’ those needs and desires.
• Master Cove Sales Experience by learning the process and following the experience checklist.
• Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis.
• “Go the extra mile” to drive sales.
• Team up with co-workers to ensure exceptional customer service.
• Facilitate weekly and monthly open houses and provide an open house recap to the Sales Manager.
• Cross-sell Cove Communities.
• Input, call, track, manage and follow up on all leads and customers. Maintain CRM system assigned customers daily as needed; SalesForce.
• Inspect the community, model homes, homes for sale, and promotional signage to ensure a retail-ready environment.
• Maintain a professional sales office and ensure that models and home inventory are open and ready during business hours.
• Engage all potential residents/customers immediately upon entering the sales office. Serve as back-up to other members of the sales team as needed.
• List new homes, and Cove owned homes and maintain the website daily by adding new listings.

Required Skills/Abilities

• Trustworthy – reliable and do what you say you’re going to do
• Responsible – accountability and willing to dig into the root of any issue
• Organized – be able to maintain files, listings and all sales paperwork in an orderly fashion
• Detailed – pays attention to detail
• Proactive – ability to initiate activities that need to be done without needing prompting
• Team Player – be willing to do whatever it takes to make the sales department successful
• Empathetic – must have a deep desire to understand the concerns that a prospect might be facing and find an ideal solution to best meet their needs and wants.
• Intentional listening – listen with purpose, listen to understand
• Passionate – love closing the deal and making a difference in the lives of others
• Focused – driven and self-motivated
• Basic understanding of sales principles and customer service practices.
• Dedicated to delivering exceptional customer service.
• Ability to perform under pressure and address complaints promptly.
• Ability to accurately process and complete sales contracts and closing paperwork.
• Must understand and be open to learning about selling in a land-lease community.
• Excellent communication skills; friendly, approachable and can build great relationships with customers.
• Excellent phone etiquette.
• Ability to work in a fast pass office and adapt to change.

Education and Experience

• A high school diploma or general education degree (GED) required
• Real Estate License preferred
• 1 year of sales or hospitality experience preferred
• Home sales experience is a plus
• Knowledge of local markets, competition, Real Estate laws/rules, public opinion, local and national trends, and governmental regulations related to home buying
• Working knowledge of Salesforce or comparable CRM
• Track record of over-achieving sales quota

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

• Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
• Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Tarpon Springs, FL 34689: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location